Phone support

Information, resources & phone support

The Shared Solutions team will provide you with the support, knowledge and answers you need to help you get started on your treatment and the importance of staying on therapy.

Our nurses are with you every step of the way. Think of them as your go-to resource for navigating through YOUR therapy experience.

Shared Solutions Nurses are available Monday to Friday between 9:00 a.m. and 6:00 p.m. Eastern Standard Time at 1-800-283-0034 or by email info@sharedsolutions.ca.

If you have questions about the program, one of our program specialists is also available Monday to Friday between 8:00 a.m. and 8:00 p.m. EST.

“I have been a Shared Solutions member for over 10 years and I appreciate the calls from the nurses. I don’t have the opportunity to speak with others about MS, they just don’t understand what I go through. But my nurse understands me.”
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Shared Solutions is a confidential and comprehensive patient support program available to all MS patients.
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FINANCIAL ASSISTANCE*
Have financial questions about your treatment? Want to know if you have coverage?
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* For Teva Canada Innovation product users only
LIVING WITH MS
Obtain a variety of lifestyle suggestions and tips to consider throughout your journey with MS.
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